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if savedItemLink then
else
end
end
local HELP_ASK_FOR_HELP_CATEGORY_INFO =
{
[CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_CHARACTER_ISSUE] =
{
ticketCategory = TICKET_CATEGORY_CHARACTER_ISSUE,
},
[CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_QUEST_ISSUE] =
{
ticketCategory = TICKET_CATEGORY_QUEST_ISSUE,
extraInfo = zo_strformat(SI_CUSTOMER_SERVICE_ASK_FOR_HELP_NO_QUEST_HINT, ZO_LinkHandler_CreateURLLink("", GetString("SI_APPROVEDURLTYPE", APPROVED_URL_ESO_FORUMS))),
},
[CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_ITEM_ISSUE] =
{
ticketCategory = TICKET_CATEGORY_ITEM_ISSUE,
},
[CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_REPORT_PLAYER] =
{
subcategoryStringName = "SI_CUSTOMERSERVICEASKFORHELPREPORTPLAYERSUBCATEGORY",
subcategories =
{
{
},
{
ticketCategory = TICKET_CATEGORY_REPORT_BAD_NAME,
},
{
ticketCategory = TICKET_CATEGORY_REPORT_HARASSMENT,
},
{
ticketCategory = TICKET_CATEGORY_REPORT_CHEATING,
},
{
ticketCategory = TICKET_CATEGORY_REPORT_OTHER,
},
},
},
}
local ESO_FORUMS_URL_TYPE = {urlType = APPROVED_URL_ESO_FORUMS}
local ESO_FORUMS_FRONT_FACING_ADDRESS = {mainTextParams = {GetString(SI_CUSTOMER_SERVICE_ESO_FORUMS_LINK_TEXT), GetString(SI_URL_APPLICATION_WEB)}}
end
local iconData =
{
categoryFragment = HELP_CUSTOMER_SERVICE_ASK_FOR_HELP_KEYBOARD_FRAGMENT,
up = "EsoUI/Art/Help/help_tabIcon_CS_up.dds",
down = "EsoUI/Art/Help/help_tabIcon_CS_down.dds",
over = "EsoUI/Art/Help/help_tabIcon_CS_over.dds",
}
end
end)
end
return combo
end
end
for i = CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_MIN_VALUE, CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_MAX_VALUE do
entry.index = i
end
end
end
--Storing the text field and adding handlers to the visibility events so the Submit Button can be enabled/disabled when the player has typed something in
--The Submit Button is disabled when the details text is empty (and the details text is visible)
self.detailsDefaultTextField:SetHandler("OnEffectivelyShown",function() self:UpdateSubmitButton() end)
self.detailsDefaultTextField:SetHandler("OnEffectivelyHidden",function() self:UpdateSubmitButton() end)
ZO_EditDefaultText_Initialize(self.description, GetString(SI_CUSTOMER_SERVICE_DEFAULT_DESCRIPTION_TEXT_ASK_FOR_HELP))
--The Submit Button is disabled if the description text is empty
self.descriptionDefaultTextField:SetHandler("OnEffectivelyShown",function() self:UpdateSubmitButton() end)
self.descriptionDefaultTextField:SetHandler("OnEffectivelyHidden",function() self:UpdateSubmitButton() end)
end
{
canQueue = true,
mustChoose = true,
title =
{
},
{
},
buttons =
{
{
keybind = "DIALOG_NEGATIVE",
},
},
})
end
local mainArray = HELP_ASK_FOR_HELP_CATEGORY_INFO[categoryIndex]
if mainArray == nil then
else
else
local entry = ZO_ComboBox:CreateItemEntry(GetString(mainArray.subcategoryStringName, subcategoryId.value), function() self:UpdateSubmitButton() end)
entry.index = i
end
end
end
end
local mainArray = HELP_ASK_FOR_HELP_CATEGORY_INFO[categoryIndex]
if mainArray == nil then
else
local title = mainArray.detailsTitle
if title == nil then
else
end
end
end
local mainArray = HELP_ASK_FOR_HELP_CATEGORY_INFO[categoryIndex]
if mainArray then
local title = mainArray.extraInfo
if title then
end
end
end
local offsetY = 0
if not shouldHide then
offsetY = 20
end
self.helpSubcategoryContainer:SetAnchor(TOPLEFT, self.helpCategoryComboBoxControl, BOTTOMLEFT, 0, offsetY)
end
local offsetY = 0
if not shouldHide then
offsetY = 20
end
end
local offsetY = 0
if not shouldHide then
offsetY = 20
end
end
local enableSubmitButton = true
if self.helpCategoryComboBox == nil or self.helpSubcategoryComboBox == nil or self.descriptionDefaultTextField == nil or self.details == nil then
enableSubmitButton = false
elseif self.helpCategoryComboBox:GetSelectedItemData().index <= CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_MIN_VALUE then
enableSubmitButton = false
elseif not self.helpSubcategoryComboBoxControl:IsHidden() and self.helpSubcategoryComboBox:GetSelectedItemData().index <= 0 then
enableSubmitButton = false
elseif not self.helpDetailsTextControl:IsHidden() and not self.detailsDefaultTextField:IsHidden() then
enableSubmitButton = false
enableSubmitButton = false
end
end
end
if categoryId.index == category then
local PERFORM_CALLBACK = false
break
end
end
end
local mainArray = HELP_ASK_FOR_HELP_CATEGORY_INFO[categoryIndex]
if mainArray and mainArray.subcategories then
local PERFORM_CALLBACK = false
break
end
end
end
end
end
end
end
end
if category then
if subcategory then
end
end
end
--Populate the ticket fields
--Category and subcategory values must be valid as they enable the submit button to be clicked On
local mainArray = HELP_ASK_FOR_HELP_CATEGORY_INFO[categoryIndex]
local ticketCategory = TICKET_CATEGORY_OTHER
if mainArray.subcategories then
ticketCategory = mainArray.subcategories[subcategory].ticketCategory
else
ticketCategory = mainArray.ticketCategory
end
end
end
end
if success then
ZO_Dialogs_ShowDialog("HELP_ASK_FOR_HELP_SUBMIT_TICKET_SUCCESSFUL_DIALOG", nil, {mainTextParams = {response}})
else
ZO_Dialogs_ShowDialog("HELP_CUSTOMER_SERVICE_SUBMIT_TICKET_ERROR_DIALOG", nil, {mainTextParams = {response}})
end
end
--Global XML
end
end
ZO_Dialogs_ShowDialog("CONFIRM_OPEN_URL_BY_TYPE", ESO_FORUMS_URL_TYPE, ESO_FORUMS_FRONT_FACING_ADDRESS)
end |