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local SCREENSHOT_SUBMISSION_COOLDOWN_MS = 30000
local g_nextScreenshotSubmissionAllowedTimeMS = 0
g_nextScreenshotSubmissionAllowedTimeMS = GetFrameTimeMilliseconds() + SCREENSHOT_SUBMISSION_COOLDOWN_MS
end
end
self.ticketSubmittedFailedHeader = GetString(SI_GAMEPAD_HELP_TICKET_SUBMITTED_DIALOG_HEADER_FAILURE)
self.ticketSubmittedSuccessHeader = GetString(SI_GAMEPAD_HELP_TICKET_SUBMITTED_DIALOG_HEADER_SUCCESS)
self.ticketSubmittedFailedMessage = GetString(SI_GAMEPAD_HELP_CUSTOMER_SERVICE_FAILED_TICKET_SUBMISSION)
EVENT_MANAGER:RegisterForEvent("ZO_Help_GenericTicketSubmission_Manager", EVENT_CUSTOMER_SERVICE_TICKET_SUBMITTED, function(...) self:OnCustomerServiceTicketSubmitted(...) end)
EVENT_MANAGER:RegisterForEvent("ZO_Help_GenericTicketSubmission_Manager", EVENT_CUSTOMER_SERVICE_FEEDBACK_SUBMITTED, function(...) self:OnCustomerServiceFeedbackSubmitted(...) end)
end
function ZO_Help_GenericTicketSubmission_Manager:OnCustomerServiceTicketSubmitted(eventCode, response, success)
else
-- On console we always assume the report player name is a display name
-- elsewhere we can rely on decoration to determine
end
end
end
local dialogParams = {}
if success == true and response ~= nil then
dialogParams.mainTextParams =
{
response,
}
else
dialogParams.mainTextParams =
{
}
end
else
if success then
ZO_Dialogs_ShowDialog("HELP_ASK_FOR_HELP_SUBMIT_TICKET_SUCCESSFUL_DIALOG", nil, {mainTextParams = {response}})
else
ZO_Dialogs_ShowDialog("HELP_CUSTOMER_SERVICE_SUBMIT_TICKET_ERROR_DIALOG", nil, {mainTextParams = {response}})
end
end
end
function ZO_Help_GenericTicketSubmission_Manager:OnCustomerServiceFeedbackSubmitted(eventCode, response, success)
if success then
ZO_Dialogs_ShowPlatformDialog("HELP_SUBMIT_FEEDBACK_SUBMIT_TICKET_SUCCESSFUL_DIALOG", nil, {mainTextParams = {response}})
else
ZO_Dialogs_ShowPlatformDialog("HELP_CUSTOMER_SERVICE_SUBMIT_TICKET_ERROR_DIALOG", nil, {mainTextParams = {response}})
end
end
function ZO_Help_GenericTicketSubmission_Manager:AttemptToSendFeedback(impactId, categoryId, subcategoryId, detailsText, descriptionText, attachScreenshot)
else
if attachScreenshot then
end
else
end
end
end
end
do
local DEFAULT_CATEGORY = nil
local DEFAULT_SUBCATEGORY = nil
function ZO_Help_GenericTicketSubmission_Manager:OpenReportPlayerTicketScene(name, ticketSubmittedCallback)
HELP_CUSTOMER_SERVICE_GAMEPAD:SetupTicket(CUSTOMER_SERVICE_ASK_FOR_HELP_IMPACT_REPORT_PLAYER, DEFAULT_CATEGORY, DEFAULT_SUBCATEGORY, ZO_FormatUserFacingDisplayName(name))
else
HELP_CUSTOMER_SERVICE_ASK_FOR_HELP_KEYBOARD:OpenAskForHelp(CUSTOMER_SERVICE_ASK_FOR_HELP_IMPACT_REPORT_PLAYER, DEFAULT_CATEGORY, DEFAULT_SUBCATEGORY, name)
end
end
function ZO_Help_GenericTicketSubmission_Manager:OpenReportGuildTicketScene(name, category, ticketSubmittedCallback)
category = category or CUSTOMER_SERVICE_ASK_FOR_HELP_REPORT_GUILD_CATEGORY_NONE
HELP_CUSTOMER_SERVICE_GAMEPAD:SetupTicket(CUSTOMER_SERVICE_ASK_FOR_HELP_IMPACT_REPORT_GUILD, category, DEFAULT_SUBCATEGORY, name)
else
HELP_CUSTOMER_SERVICE_ASK_FOR_HELP_KEYBOARD:OpenAskForHelp(CUSTOMER_SERVICE_ASK_FOR_HELP_IMPACT_REPORT_GUILD, category, DEFAULT_SUBCATEGORY, name)
end
end
function ZO_Help_GenericTicketSubmission_Manager:OpenReportGroupFinderListingTicketScene(listingData, ticketSubmittedCallback)
local cachedListingData = {}
cachedListingData.hasApplied = true
else
end
HELP_CUSTOMER_SERVICE_GAMEPAD:SetupTicket(CUSTOMER_SERVICE_ASK_FOR_HELP_IMPACT_REPORT_GROUP_FINDER_LISTING, DEFAULT_CATEGORY, DEFAULT_SUBCATEGORY, cachedListingData)
else
HELP_CUSTOMER_SERVICE_ASK_FOR_HELP_KEYBOARD:OpenAskForHelp(CUSTOMER_SERVICE_ASK_FOR_HELP_IMPACT_REPORT_GROUP_FINDER_LISTING, DEFAULT_CATEGORY, DEFAULT_SUBCATEGORY, cachedListingData)
end
end
function ZO_Help_GenericTicketSubmission_Manager:OpenReportHouseTourListingTicketScene(listingData, ticketSubmittedCallback)
local cachedListingData = {}
if not cachedListingData.nickname or cachedListingData.nickname == "" then
local collectibleData = ZO_COLLECTIBLE_DATA_MANAGER:GetCollectibleDataById(cachedListingData.collectibleId)
if collectibleData then
-- Use the collectible's default nickname if a custom nickname has not been set by the owner.
end
end
HELP_CUSTOMER_SERVICE_GAMEPAD:SetupTicket(CUSTOMER_SERVICE_ASK_FOR_HELP_IMPACT_REPORT_HOUSE_TOUR_LISTING, DEFAULT_CATEGORY, DEFAULT_SUBCATEGORY, cachedListingData)
else
HELP_CUSTOMER_SERVICE_ASK_FOR_HELP_KEYBOARD:OpenAskForHelp(CUSTOMER_SERVICE_ASK_FOR_HELP_IMPACT_REPORT_HOUSE_TOUR_LISTING, DEFAULT_CATEGORY, DEFAULT_SUBCATEGORY, cachedListingData)
end
end
function ZO_Help_GenericTicketSubmission_Manager:OpenReportHouseTourListingCurrentHouseTicketScene(ticketSubmittedCallback)
if not nickname or nickname == "" then
if collectibleData then
-- Use the collectible's default nickname if a custom nickname has not been set by the owner.
end
end
local listingData =
{
collectibleId = collectibleId,
nickname = nickname,
isCurrentHouse = true,
}
HELP_CUSTOMER_SERVICE_GAMEPAD:SetupTicket(CUSTOMER_SERVICE_ASK_FOR_HELP_IMPACT_REPORT_HOUSE_TOUR_LISTING, DEFAULT_CATEGORY, DEFAULT_SUBCATEGORY, listingData)
else
HELP_CUSTOMER_SERVICE_ASK_FOR_HELP_KEYBOARD:OpenAskForHelp(CUSTOMER_SERVICE_ASK_FOR_HELP_IMPACT_REPORT_HOUSE_TOUR_LISTING, DEFAULT_CATEGORY, DEFAULT_SUBCATEGORY, listingData)
end
end
end
function ZO_Help_GenericTicketSubmission_Manager:MarkAttemptingToSubmitReportPlayerTicket(reportPlayerName)
end
function ZO_Help_GenericTicketSubmission_Manager:SetReportPlayerTicketSubmittedCallback(reportSubmittedCallback)
end
function ZO_Help_GenericTicketSubmission_Manager:SetReportGuildTicketSubmittedCallback(reportSubmittedCallback)
end
function ZO_Help_GenericTicketSubmission_Manager.SetCustomerServiceTicketGroupFinderListingTarget(listingData)
if listingData.hasApplied then
else
end
end
function ZO_Help_GenericTicketSubmission_Manager.SetCustomerServiceTicketHouseTourListingTarget(listingData)
if listingData.isCurrentHouse then
else
end
end
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